Responsible Interaction with all Stakeholders

INTEREST GROUP	INTEREST GROUP EXPECTATIONS	BITTIUM´S RESPONSIBLE PRACTICES AND SYSTEMS
Shareholders	Long-term value formation Responsible operations Reporting and transparency requirements on listed companies	Bittium´s long-term goals, vision, strategic processes, updates to strategic measures and continuous monitoring The Corporate Governance Statement that is published on the Bittium website Meeting financial targets, financial processes, procedures and practices, taking into account local accounting legislation and reporting schemes as well as the special requirements on listed companies Risk management processes and monitoring practices. Taking environmental, social and financial responsibility perspectives into account in business
Customers	Competitive products and services Reliability and security principles Environmental sustainability and sustainable development	CAPA, Corrective Actions and Preventive Actions Customer satisfaction surveys and improvement measures Improvement in cooperation with the customers Efficient, certified quality (ISO9001, ISO13485 and AQAP2110) and environmental systems (ISO14001, ETJ+/ISO50001) Observing responsibility standards, including OHSAS 18001 (Occupational Healthy and Safety Assessment) Responsible business (e.g. anti-corruption instructions) Efficient, transparent and agile operating models for developing products and services in cooperation with the customers and partners Risk management processes and regular monitoring practices Product development in secure systems that can be audited (e.g. ISO27001, Katakri 2015)
Personnel	Equal treatment and open interaction Opportunities for professional growth Well-being at work	Annual employee survey Transparent information sharing and interaction with personnel, for example, the Ask Management discussions between the management and personnel Updating the Bittium values Quarter Chat discussions between supervisors and employees, coaching as a framework for supervisory work Benefits and services that support well-being, such as occupational healthcare, sport, culture and lunch vouchers and personnel events Plans and instructions related to occupational safety, its promotion and equality, such as the VARTU model, equality plan and Industrial Safety action plan
Suppliers and other third parties	Long-term business partnerships Fair and responsible procedures	Bittium´s requirements on suppliers applied to the volume or position of suppliers and third parties (including responsibility requirements, such as the anti-corruption guidelines) CAPA, Corrective Actions and Preventive Actions Development in cooperation with suppliers The requirements of applicable standards, such as the quality (ISO9001, ISO13485 and AQAP2110) and environmental systems (ISO14001) Complying with the responsibility standards, including OHSAS 18001 (Occupational Healthy and Safety Assessment) Risk management processes and regular monitoring practices Secure operating principles (information security)
Authorities	Compliance with acts and regulations Linking sustainability to the strategy and business, risk management Transparency and reliable reporting	Bittium Corporate Governance Statement Bittium sustainability report, release of the anti-bribery principles Transparent risk management reporting within Bittium Reliable reporting, transparent marketing communications Tax cooperation with, for example, the Finnish corporate tax centre
Communities	Responsible corporate citizenship Sustainable operations, low emissions Research cooperation	Connections with Bittium´s internal values New energy-efficient premises, incl. the use of solar power, high LEED energy efficiency level R&D cooperation with higher education institutes and researchers Cooperation in the planning of curricula for universities and universities of applied sciences Visiting lectures and student visits at Bittium